Team Sideline Help
If you are having trouble accessing your SBMSA Customer (Team Sideline) account, please see below.
A common login issue can be that you no longer use the same email address you originally used to sign up as an SBMSA Customer. Please make sure you provide the correct email address to login to your SBMSA account. If you no longer have access to the email address you originally used, please contact us at SBMSA, and we can manually update your email address.
If you do not remember what email address you originally used to sign up as an SBMSA customer, please contact us at SBMSA to look up your account email.
If you accidentally set up two separate accounts at some point in the past and are no longer able to log into the correct account, contact us at SBMSA and ask to have your customer accounts merged.
If you are locked out of your account or resetting your password has not worked, please contact Team Sideline’s Customer Support team. We have found them to be very helpful and quick to resolve account issues. You can:
Submit a support ticket here
Email them at [email protected]
Call them at (888) 953-2483
See General FAQs on Team Sideline’s Support Page
Wrong Email
A common login issue can be that you no longer use the same email address you originally used to sign up as an SBMSA Customer. Please make sure you provide the correct email address to login to your SBMSA account. If you no longer have access to the email address you originally used, please contact us at SBMSA, and we can manually update your email address.
Forgot Email
If you do not remember what email address you originally used to sign up as an SBMSA customer, please contact us at SBMSA to look up your account email.
Multiple Accounts
If you accidentally set up two separate accounts at some point in the past and are no longer able to log into the correct account, contact us at SBMSA and ask to have your customer accounts merged.
Account is Locked or Resetting Password did not Work
If you are locked out of your account or resetting your password has not worked, please contact Team Sideline's Customer Support team. We have found them to be very helpful and quick to resolve account issues. You can:
Submit a support ticket here
Email them at [email protected]
Call them at (888) 953-2483
See General FAQs on Team Sideline's Support Page
